Integration Methods & Middleware Technologies
With the rapid growth in enterprise IT platforms found within the modern enterprise, integration has become a pressing concern. Most organizations today have various CRM implementations, an ERP suite, multiple core platforms serving bespoke aspects of the business, in addition to a wide range of marketing and messaging environments. Bridging all, of these systems together is no easy task, and bridging them together in a manner, which is flexible and simple to maintain is an even greater challenge still.
In the past organizations simply bought the bullet and invested large sums of capital into bespoke, custom integrations. This software development effort typically absorbed by internal software developers within localized product teams. This approach was typically acceptable when the number of interconnecting systems remained relatively light, however in todays world this is far from an optimal approach. Bespoke middleware solutions take time to develop, they must also reside on servers. Any infrastructure associated with middleware must be redundant to prevent core platform failures, meaning locally developed solutions require local investment in infrastructure. Within corporate IT, app development teams are generally subdivided by function and often product.
It is unlikely therefore that one group of internalapp developers in Singapore is going to develop middleware that is compatible with all other systems in the organization. It is even less likely that bespoke middleware will be supported 24/7 by internal teams and come with full documentation and fully redundant architecture. With, this in mind it is easy to see why a range of middleware specific software companies has appeared in recent years. Names such as Mulesoft, Jitterbit, Informatica to identify but a few. Our recommendation to clients requiring bespoke software integration work will be to leverage where possible on one of these providers, installing one of their core products as a central point of integration. App development effort is still required in addition, but by not reinventing the wheel we ensure that we can accomplish interconnectivity using best of breed tools, and long term support.